Apr 2010 – Apr 2011
Ran workshops, liaised with stakeholders, ran internal user tests and made recommendations based on findings. Deliverables included information architecture diagrams, user journeys and wireframes. Instigated A/B testing and analysis of web statistics.
Mapping complex policy issues with stakeholders
Results from card sorting workshop
Report and recommendations from usability testing
Screenshot of live site
FScreenshot of live site
Interim mobile site for journey planner until full solution developed
Information about tube disruption and improvements